Social Media Manager- Old School RuneScape at Jagex: The RuneScape Company, Cambridge, GB

Seeking an execution-oriented Social Media Manager for Old School RuneScape to activate campaigns, produce engaging content, and foster community interactions across platforms like Facebook, Instagram, YouTube, X, and TikTok, emphasizing authentic short-form videos and creator partnerships.

Key Responsibilities

• Execute social campaigns for product updates, in-game events, and key marketing initiatives
• Create, edit, and distribute high-impact social content, prioritizing short-form videos
• Partner with internal creative teams to produce platform-specific assets
• Collaborate with creators and community members to boost authenticity and visibility
• Interact daily with players on social channels using a knowledgeable, approachable tone
• Address comments, feedback, and queries quickly and professionally
• Manage discussions and refer issues to relevant support teams
• Cultivate relationships with creators and advocates in the RuneScape ecosystem
• Monitor trends, emerging talents, and gaming culture insights
• Track channel metrics and deliver concise weekly reports on performance and sentiment
• Highlight opportunities, feedback, and risks to internal stakeholders
• Offer real-time social support for live updates, events, and disruptions
• Assist RuneScape and Dragonwilds teams during critical campaigns

Qualifications

• Knowledge of RuneScape, MMORPGs, and broader gaming landscape
• Demonstrated expertise in producing short-form videos and social-native content
• Deep insight into gaming culture, including platforms like Reddit and TikTok
• Excellent organizational abilities in dynamic, community-centric settings
• Capacity to operate autonomously within established strategies
• Commitment to a community-focused social approach that promotes genuine, inclusive engagement

Benefits And Growth

• Private healthcare coverage including dental plan
• Discretionary annual performance bonus
• Minimum 6% employer pension contributions
• Life insurance benefits
• Enhanced family leave policies from day one
• Flexible working arrangements
• 25 days annual leave plus bank holidays, with options to buy or sell additional days