Social Media & Community Executive at NEOM Wellbeing, Harrogate, United Kingdom - Ref 900635

Seeking a creative and community-focused Social Media & Community Executive to manage the day-to-day operations of NEOM Wellbeing’s global social channels from the London or Harrogate office.

Key Responsibilities

• Plan, create and schedule organic social content, reacting to real-time trends and cultural moments.
• Produce and edit platform-specific content for Instagram, TikTok and Facebook, appearing both in front of and behind the camera.
• Handle daily community management across all channels, including the Global Facebook Group and Instagram Broadcast Channel.
• Monitor sentiment, track KPIs and deliver actionable insights to Brand, Product and Marketing teams.
• Build relationships with engaged community members and advocates to drive participation and user-generated content.
• Plan and host in-store and external community events, supporting influencer experiences with PR.
• Collaborate with Design, PR, CRM and the Wellbeing Hub to maintain brand consistency.

Qualifications

• 1-2 years of Social Media experience.
• Comfortable balancing directional input with hands-on execution.
• Proven experience editing TikToks and Reels using CapCut or similar tools.
• Collaborative approach with a positive, growth-oriented mindset.
• Experience building and nurturing online communities.
• Strong written and verbal communication skills.
• Highly organised with excellent attention to detail.
• Proficient in social reporting tools such as Dash Hudson or equivalent.
• Genuine passion for wellbeing, beauty or lifestyle sectors and enthusiasm for the NEOM brand.

Benefits And Growth

• 25 days holiday plus bank holidays.
• Birthday leave.
• Additional wellbeing days.
• Monthly free NEOM product allowance plus staff discount.
• Private healthcare including cashback, outpatient cover, GP access, therapies and mental health support.
• Volunteer time off and support for personal fundraising.