Junior Digital & Social Account Manager at Inspired Thinking Group (ITG), Birmingham, United Kingdom

Junior Social & Digital Account Manager role supporting a global agricultural client’s digital marketing across multiple European markets, focusing on campaign execution, performance review, CRM support, and stakeholder coordination.

Key Responsibilities

• Schedule digital briefs in line with client campaign timelines for paid social media and WhatsApp advertising across all markets
• Collaborate with internal stakeholders to launch and monitor digital campaigns on schedule
• Foster strong relationships with marketing performance teams and field consultants, ensuring clear communication and issue resolution
• Assist Senior Account Manager with CRM setup, including data management, asset verification, workflow updates, and interdepartmental liaison
• Manage updates to marketing portal and campaign calendars, attend client meetings, and support business-as-usual workflows and Account Directors
• Identify process improvements for efficient campaign management and delivery
• Analyze trends, evaluate campaign performance, and deliver actionable insights
• Handle multiple projects concurrently, advocate for the client, and meet weekly KPIs
• Conduct research and contribute to client reporting

Qualifications

• Client-focused mindset with experience in multi-channel marketing, particularly social platforms like Facebook, Instagram, and WhatsApp for Business
• Exceptional written and verbal communication abilities
• Proven multitasking skills for handling complex, multi-stage projects
• High attention to detail and commitment to quality standards
• Superior organizational and teamwork skills with a positive outlook
• Effective problem-solving under pressure and adaptability in a dynamic environment
• Prior experience in a comparable role
• Proficiency in Excel and PowerPoint/Keynote
• Demonstrated commitment and drive for personal development

Education

Unspecified

Benefits And Growth

• Competitive salary
• 25 days’ holiday plus bank holidays
• Annual Wellbeing Day
• Pension scheme
• Corporate Medical Cash Plan
• Smart working options (up to 40% remote)
• Access to savings and discounts via online platform
• Employee Assistance Programme
• Cycle to Work Scheme
• Monthly Employee Awards with £250 bonus
• Charity fundraising including paid Volunteer Day
• Referral scheme offering £1,000
• Wellbeing Programme with workshops and champions
• Enhanced family-friendly leave
• Diversity and inclusion initiatives with community groups