Propositions Manager 12M FTC at Rail Delivery Group, London, United Kingdom

Mid-senior commercial role responsible for shaping and overseeing customer propositions that support the rail sector’s strategic goals and revenue growth.

Key Responsibilities

• Develop and manage customer propositions aligned with industry strategy
• Collaborate with Train Operating Companies, the Department for Transport and other partners to deliver portfolio initiatives
• Drive revenue growth and enhance customer experience through proposition delivery

Qualifications

• Significant experience in propositions management, product development or similar commercial roles
• Strong stakeholder management and communication skills; experience with governmental or public-sector bodies advantageous
• Proven project-management capability for complex cross-functional initiatives
• Solid commercial acumen with understanding of revenue and financial drivers
• Customer-centric approach and experience delivering satisfying propositions or services
• Analytical skills to interpret data, spot trends and support data-driven decisions; business-case development and market research desirable

Benefits And Growth

• 75% discount on rail travel plus international rail discounts
• 30 days annual leave with buy/sell options and additional leave for key life events
• Two Personal Development Days per year
• Interest-free Season Ticket Loan
• Enhanced family leave: 30 weeks full pay for maternity, adoption, surrogacy and shared parental leave
• Pension scheme with up to 8.64% employer contribution
• Subsidised Private Medical Insurance and Health Cash Plan
• Flexible benefits portal offering retail, shopping, dining, travel and entertainment discounts
• Flexible working arrangements