Marketing Communications Lead at Scribendi, Chatham, Canada

Scribendi requires a Marketing Communications Lead to spearhead external communications strategies, focusing on content, campaigns, and digital platforms, while partnering across teams to craft engaging narratives that enhance brand positioning and fuel business expansion in a dynamic e-commerce setting.

Key Responsibilities

• Establish and maintain consistent brand voice in all customer-facing external communications.
• Handle daily marketing communications through social media, email, community platforms, and campaigns.
• Convert strategic content into tailored, ready-to-deploy messages and formats for various channels.
• Oversee communications scheduling, content release timing, and campaign implementation.
• Direct efforts in public relations, influencer partnerships, affiliate programs, and collaborator outreach.
• Facilitate product introductions and updates via integrated messaging across multiple channels.
• Work in tandem with content, growth, product, and executive teams to align all communications.
• Experiment with and optimize messages, styles, and stories based on performance data.
• Monitor key communication performance indicators and provide reports to guide enhancements.

Qualifications

• Hold a bachelor’s or advanced certification in marketing, communications, journalism, business, or equivalent discipline.
• Possess 4 to 7 years in marketing communications, brand oversight, content dissemination, or similar areas.
• Demonstrate track record in defining and upholding brand voice uniformity across channels and initiatives.
• Exhibit excellent writing, editing, and narrative abilities, adaptable to diverse audiences and mediums.
• Have hands-on experience with customer outreach via social, email, and community platforms.
• Excel at transforming high-level strategies into precise, executable channel content.
• Be at ease appearing on camera for webinars, interviews, and brief video segments.
• Show strong organizational abilities, including planning, project coordination, and multitasking.
• Rely on data analytics to adjust messaging and communication tactics.
• Thrive in collaborative settings with content, growth, product, and leadership groups.
• Display initiative, responsibility, and adaptability in a high-velocity workplace.
• Bring knowledge of PR, media relations, influencer collaborations, affiliates, or partnerships.
• Familiar with platforms like HubSpot, Google Analytics, WordPress, Figma, and Adobe Creative Suite.

Benefits And Growth

• Annual salary range of 60,000 to 70,000 CAD