Analyst Relations & Customer Marketing Manager at Constructor, Remote in United States

This role involves overseeing analyst relations with key industry firms and spearheading customer marketing initiatives to promote products and foster advocacy among clients.

Key Responsibilities

• Manage end-to-end analyst relations including strategy, briefings, evaluations, and ongoing engagements with firms like Gartner, Forrester, and IDC
• Coordinate submissions and strategies for major analyst reports such as Magic Quadrant and Forrester Wave
• Cultivate relationships with analysts by tailoring engagements to their interests
• Prepare briefings and narratives in collaboration with product, marketing, and leadership teams
• Track analyst insights and provide market intelligence to internal teams
• Develop lifecycle campaigns to increase awareness and adoption of products among existing customers
• Create diverse customer stories including case studies, videos, and co-branded materials
• Oversee customer reference and advocacy programs to engage advocates effectively
• Identify upsell opportunities and collaborate on marketing programs for customer expansion

Qualifications

• 3+ years in analyst relations with experience in briefings and full evaluation cycles like Magic Quadrant or Forrester Wave
• Proven skills in building and sustaining analyst relationships
• Direct experience managing briefings and Q&A sessions
• Knowledge of processes at Gartner, Forrester, and IDC
• Ability to collaborate cross-functionally with product, sales, and executives
• Preferred: Background in customer marketing, advocacy, or reference management
• Preferred: Content creation experience for case studies and communications
• Preferred: Familiarity with CRM tools like Salesforce and metrics such as NPS and CSAT
• Exceptional storytelling abilities for complex technical products, including AI/ML
• Strong project management, attention to detail, and proactive problem-solving
• Adaptable communication, long-term relationship building, and data-driven approach

Benefits And Growth

• Unlimited vacation with encouragement for at least 3 weeks annually
• Competitive compensation including stock options
• Fully remote work with location flexibility
• Work from home stipend for office setup
• Apple laptops provided
• Annual training and development budget
• Parental leave for eligible employees
• Opportunity to collaborate with talented teams for professional growth