Consumer PR & Social Media Manager at Plum Fintech, London, United Kingdom

Join Plum’s communications and brand team to drive consumer press coverage and social media publicity during a phase of rapid expansion. Leverage creativity to amplify the company’s bold narrative, connecting traditional and social media to engage key audiences while upholding company values.

Key Responsibilities

• Build strong relationships with journalists across national and consumer press in the UK.
• Act as the primary contact for media requests, representing the company articulately in alignment with its values.
• Develop and execute an organic social media strategy to disseminate news and brand messages to a growing audience.
• Generate and pitch creative stories to traditional media outlets.
• Manage digital PR initiatives to enhance search rankings and visibility on large language models.
• Track and analyze press coverage and social media performance.
• Engage with customers to promote case studies via traditional and social channels.
• Produce high-quality communications materials, such as press releases and quotes, from inception to finalization.
• Maintain a consistent, positive brand image across all outputs.
• Handle additional related tasks as needed.

Qualifications

• 3+ years in PR and social media within a high-growth setting, either agency-side with relevant clients or in-house at a startup; or 3+ years journalism in personal finance.
• Strong storytelling ability with innovative approaches to messaging.
• Genuine interest and expertise in fintech and personal finance.
• Passion for integrating traditional and social media to amplify stories.
• Proactive, self-driven, and highly organized.
• Excellent interpersonal skills for cross-team collaboration and media relations.
• Strategic mindset focused on broader implications.
• Superior communication, writing, and presentation abilities, plus skill in analyzing data to craft narratives.
• Deep media knowledge, particularly UK press, with a network of contacts.

Benefits And Growth

• Stock options to share in company growth.
• Private health insurance.
• Annual training budget.
• Free Plum Premium subscription.
• Competitive referral program.
• Flexible remote working with at least 2 days weekly in offices in London, Athens, or Cyprus.
• Team breakfasts and lunches.
• 25 days holiday plus bank holidays.
• 45 work-from-anywhere days annually.
• 2-week sabbatical after 4 years.
• Enhanced parental leave.
• 1 paid volunteering day per year.
• Annual team trip to a surprise location.
• Inclusive, fun company culture.