Senior Director, Brand & Communications at CallMiner, Remote in United States

CallMiner place Boston, United States
Posted 1 July 2026
home_workFull-time schoolDirector

Senior communications leader driving global brand strategy, public relations, analyst relations, and thought leadership for a B2B SaaS company to strengthen market positioning and business impact.

Key Responsibilities

  • Develop and execute an integrated brand strategy aligned with corporate goals and go-to-market priorities.
  • Lead corporate and product public relations, press activities, and executive communications.
  • Manage PR and external agency relationships while overseeing brand consistency across campaigns and experiences.
  • Build analyst relations strategy and relationships with firms such as Gartner, Forrester, and IDC.
  • Create and oversee editorial and content roadmaps that support awareness and pipeline goals.
  • Drive executive thought leadership initiatives including bylines, interviews, and social content.
  • Partner with product marketing, demand generation, sales, and product teams to align communications with business objectives.

Qualifications

  • 10+ years in brand marketing, corporate communications, or public relations within B2B technology/SaaS companies.
  • Experience in both agency and in-house environments strongly preferred.
  • Proven track record leading integrated brand and communications strategies with measurable business impact.
  • Strong media relations, analyst relations, storytelling, writing, and editing skills.
  • Experience managing agencies, freelancers, and cross-functional stakeholders.
  • Ability to operate strategically while executing day-to-day activities.
  • Strong understanding of enterprise technology markets and go-to-market organizations.
  • Bachelor’s degree in Marketing, Communications, Journalism, Public Relations, or related field preferred.

Benefits And Growth

  • Quality medical, dental, and vision benefits.
  • Life and disability insurance.
  • Fitness and tuition reimbursement programs.
  • 401k matching.
  • Generous PTO including an annual volunteer day.
  • Paid maternity and parental leave.