AI & Automations Expert (Marketing Operations) (m/w/d) at HERO Software GmbH, Hanover, Germany

Join HERO as an AI and Automations Expert in Marketing Operations to develop efficient workflows that enhance marketing processes across channels, leveraging automation tools and AI to drive scalable impact and foster team collaboration.

Key Responsibilities

• Plan and implement workflows to scale marketing processes, including performance ads, customer email campaigns, and content management.
• Analyze user acquisition funnels, identify data and team integration gaps, and create connecting solutions.
• Integrate AI tools and LLM-based processes to reduce workload, such as automated reporting, AI-driven segmentation, and n8n agent workflows.
• Document automations clearly to enable team-wide access and knowledge sharing.

Qualifications

• Advanced German (C1) and solid English (B1) proficiency.
• Professional experience in marketing process automation or similar roles.
• Strong knowledge of automation platforms like n8n or make.com.
• Willingness to dive into B2B online marketing topics such as funnels, lead generation, and attribution.
• Analytical mindset to spot patterns, inefficiencies, and data-driven solutions.
• Ability to communicate complex technical concepts clearly.
• Nice-to-haves: LLM API integration experience, Notion for documentation, Salesforce or CRM knowledge, basic SQL or BI tools like Metabase.

Education

Unspecified

Benefits And Growth

• Flexible and remote work options, including a subsidized Deutschlandticket.
• 30 vacation days plus additional days for personal events.
• One volunteering day for a social project.
• Fitness perks via Jobrad, Hansefit, EGYM Wellpass.
• Mental health support through Bloom and additional Allianz health insurance.
• Monthly shoulder and neck massages at the Hannover office.
• Annual 800 Euro training budget for courses, books, or coaching.
• Regular feedback and development discussions.
• Clear internal career progression plan.
• Team events, summer and winter parties, annual EU co-workations.