Contract Programme Manager at Inspired Thinking Group (ITG), Birmingham, United Kingdom

The Contract Programme Manager leads digital engineering initiatives within a cross-functional Agile team, overseeing program delivery for enterprise-grade applications targeted at prominent brands, while fostering skill development and project impact in the consumer market.

Key Responsibilities

• Oversee outputs from multiple Scrum and digital delivery teams
• Develop and manage overall roadmaps and project plans for various program teams, supporting teams and clients in execution
• Ensure cohesive delivery across multiple teams and projects to achieve program objectives
• Promote and mentor Agile and project management practices among Scrum Masters and Digital Project Managers
• Collaborate with stakeholders and Product Owners to enhance communication, implement feedback mechanisms, and address issues
• Work with Scrum Masters, Project Managers, other program leads, and Product Owners to deploy digital solutions and realize business value
• Monitor and achieve targets in customer satisfaction, quality, and team performance
• Identify and resolve obstacles impeding implementation
• Manage changes and interventions to meet project goals
• Drive performance enhancements and process improvements for optimal productivity
• Handle resource allocation and utilization within assigned programs
• Coordinate with third-party agencies to deliver programs and projects successfully
• Assist account teams and clients in estimating future work efforts at a high level
• Establish and oversee deadlines, budgets, and program activities
• Collaborate on sprint dependencies and requirements with business analysts and Product Owners
• Generate precise status reports, identify risks, and ensure timely project delivery
• Align with and update senior client stakeholders on progress

Qualifications

• Expertise in resource management, leadership, setting objectives, prioritizing tasks, managing dependencies, mitigating risks, and reporting to teams and stakeholders
• Experience managing digital and technology programs and projects
• Background in multi-disciplinary private sector environments, handling high-profile suppliers and stakeholders
• Strong knowledge of project management frameworks, including Agile/Scrum and PRINCE2
• Proven track record delivering large-scale, multi-million-pound projects and programs with multiple teams
• Ability to lead diverse teams through direct and matrix management
• In-depth understanding of Agile methods and practices
• Excellent stakeholder management using formal and informal approaches for senior and board-level engagement
• Skills in leading, motivating, and supporting teams
• Proficiency in creating clear, concise reports and proposals with recommendations
• Effective communication with confidence to internal and external stakeholders
• Capability to manage and collaborate with client-specified third-party suppliers for project success
• Understanding of complex technical environments to assess risks and opportunities for internal and client reporting
• Willingness to intervene and assist team activities as needed

Education

Unspecified

Benefits And Growth

• Opportunities to acquire new skills and contribute to diverse projects with visible marketplace impact
• Work in a mature Agile environment using cutting-edge technologies
• Commitment to diversity and inclusion, with equal treatment for all applicants regardless of background
• Support for under-represented groups through visibility and recognition initiatives
• Focus on employee well-being, mutual support, and environmental responsibility
• Access to employee resource groups (ERGs) for connection and support, including Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together, and Women In Tech Together