Marketing Operations Manager at Modern Family Law, Remote in United States - Ref 816A59

Detail-oriented Marketing Operations Manager who brings operational discipline, project management, and data integrity to a nine-person marketing team across 15+ locations, ensuring consistent execution at scale without owning channel strategy.

Key Responsibilities

• Lead website rebuild project: create full project plan with scope, milestones, owners, and dates; map dependencies across content, SEO, development, lifecycle, creative, and tracking workstreams; run weekly status reporting.
• Project-manage URL mapping, redirect strategy, GA4 event tracking, and UTM continuity to preserve marketing attribution.
• Own marketing team operating cadence: weekly status meetings, sprint planning, quarterly retrospectives, and Asana platform management.
• Maintain master marketing roadmap covering website rebuild, rolling content plan, office-page refreshes, AEO packs, CTV expansion, partnership network, flagship show production, and new Clarity Products.
• Audit and remediate data integrity issues; maintain tracking infrastructure between all channels and HubSpot/Salesforce.
• Manage budget tracking mechanics and monthly close processes.
• Build and maintain operational documentation, location-launch playbooks, and brand QA processes; conduct quarterly process audits.
• Serve as liaison between Marketing and Sales/Intake, ensuring clean lead handoffs and aligned definitions.

Qualifications

• 3+ years implementing, configuring, or managing document automation, document assembly, or document generation solutions
• Experience gathering business requirements and translating them into technical solutions
• Strong understanding of workflow automation, business rules, conditional logic, and process optimization
• Experience with structured data sources and business systems
• Strong analytical, problem-solving, and troubleshooting skills
• Excellent communication and stakeholder management abilities
• Proactive self-starter comfortable managing multiple priorities in a fast-paced environment
• Ability to work cross-functionally with technical and non-technical teams
• Attention to detail, reliability, organization, and follow-through
• Ability to identify process gaps and recommend practical improvements

Benefits And Growth

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Work from Anywhere (eligible after 6 months)
• Compensation: $110,000 - $120,000 base salary