Storyteq Implementation Trainer at Storyteq, Remote in United Kingdom

Support the Core Training team by delivering and facilitating Storyteq training sessions and user-adoption activities for clients and internal stakeholders across multiple project implementations.

Key Responsibilities

• Facilitate scheduled and ad-hoc virtual and in-person training sessions for clients and internal teams
• Adapt training delivery to suit different audiences, user roles, and learning needs
• Assist consultants and project teams in User Acceptance Testing (UAT) by creating test scripts and documentation
• Create and maintain training assets including presentations, guides, videos, and quick-reference materials
• Develop and coordinate client-facing training communications to support project rollouts
• Maintain training plans aligned with project timelines and milestones
• Monitor learner engagement, gather feedback, and contribute to continuous improvement of training delivery
• Collaborate with consultants, account teams, and stakeholders in project meetings and workshops
• Respond to training-related queries and user requests in a timely manner
• Provide cross-functional operational support across the wider business
• Update and manage internal learning-platform content and maintain accuracy of external client-facing materials
• Track training activity, produce progress reports, and use insights to refine materials and approaches
• Identify project risks, dependencies, or support needs and escalate appropriately

Qualifications

• Previous experience in training, learning & development, enablement, customer support, or client-facing roles (desirable)
• Proven ability to create presentations, user guides, and other learning resources (desirable)
• Exposure to User Acceptance Testing (UAT) or project-delivery environments (beneficial)
• Confident presentation and group facilitation skills for both virtual and classroom settings
• Strong organisational and administrative abilities with capacity to manage multiple priorities
• Collaborative mindset and willingness to work cross-functionally
• Willingness to learn and work with new digital platforms and technologies
• Working knowledge of standard IT applications and presentation tools

Benefits And Growth

• 25 days’ holiday plus bank holidays, paid Wellbeing Day, flexible bank holidays, option to buy or carry over up to 5 extra days
• Smart Working policy (up to 40% remote), option to work abroad up to 90 days per year after 12 months
• Enhanced family-friendly leave, 3 extra days for wedding/honeymoon, Employee Assistance Programme
• Pension scheme, Corporate Medical Cash Plan, electric-car salary sacrifice, tax-efficient payroll giving
• Funding for professional qualifications, monthly Employee of the Month awards (£250), referral bonuses up to £1,500
• Wellbeing workshops, 30+ Wellbeing Champions, paid Volunteer Day, online perks & discounts platform