Marketing Operations Manager at Modern Family Law, Remote in United States - Ref 2D7277

Boutique family law firm seeks a detail-oriented Marketing Operations Manager to provide operational discipline, project management, and data integrity for a nine-person marketing team spanning paid media, search, content, lifecycle, web, creative, and communications across 15+ locations.

Key Responsibilities

• Lead project management for the new website build including scope, milestones, dependency mapping, status reporting, and post-launch execution over the first four to five months.
• Run the marketing team operating system including weekly status meetings, sprint planning, maintenance of the master roadmap, and facilitation of quarterly retrospectives.
• Own data fabric and tracking infrastructure connected to HubSpot and Salesforce, auditing integrity issues and remediating UTM inconsistencies across channels.
• Manage marketing budget mechanics, maintain operational documentation, and own location launch playbooks for new markets.
• Serve as liaison between Marketing and Sales/Intake to ensure lead handoffs, aligned definitions, and two-way feedback.
• Collaborate with attorneys, legal staff, operations leaders, and technology stakeholders to support document automation integration and effective workflows.

Qualifications

• 3+ years experience implementing, configuring, or managing document automation, assembly, or generation solutions.
• Experience gathering business requirements and translating them into technical or system-based solutions.
• Strong understanding of workflow automation, business rules, conditional logic, and process optimization.
• Experience working with structured data sources and business systems.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent communication and stakeholder management abilities.
• Ability to manage multiple projects and priorities in a fast-paced environment and collaborate cross-functionally with technical and non-technical teams.
• Proactive self-starter with attention to detail, reliability, organization, and follow-through.
• Comfortable working in a primarily computer-based environment with extended screen time.

Benefits And Growth

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development
• Work from Anywhere eligibility after 6 months
• Base salary range $120,000 - $130,000