Account Manager Intern at FatCat Strategies, Raleigh, United States

Seeking an enthusiastic intern to support account management in a digital marketing agency, gaining practical skills and preparing for a full-time role through hands-on involvement in client operations.

Key Responsibilities

• Support client accounts by joining calls as a backup, notetaker, and observer
• Maintain organized client documentation, notes, and project files
• Assist with onboarding for new clients and projects
• Proofread internal and client-facing documents for accuracy
• Review automations, websites, and workflows to ensure quality and identify issues
• Create and manage tasks to keep projects on schedule
• Clean up and maintain shared folders, client files, and internal resources
• Assist with lead tracking and quality reviews
• Support basic reporting and performance documentation
• Help maintain internal hubs and system documentation
• Gain exposure to SEO, PPC, web maintenance, graphic design, and other digital marketing areas
• Learn agency tools, workflows, and communication practices

Qualifications

• Confident communicator
• Genuine interest in account management and aspiration to grow into a full-time role
• Demonstrates leadership qualities: takes ownership, follows through, and acts proactively
• Problem-solver with a solution-oriented approach to challenges
• Able to manage personal time and workload after training
• Flexible and adaptable in a fast-paced agency environment
• Strong attention to detail and commitment to quality work
• Comfortable with Google Drive, email, and basic digital tools
• Positive attitude and strong work ethic

Benefits And Growth

• Hands-on experience managing real client accounts in a professional agency
• Mentorship from seasoned account managers committed to your professional development
• Exposure to the complete digital marketing ecosystem, including SEO, PPC, design, client communications, reporting, and more
• Development of essential professional skills in client management, communication, and operations to enhance future marketing career prospects
• Compensation based on experience, skills, and potential team impact
• In-person role with flexible hours (Monday–Thursday, 9:00am–5:00pm, minimum 10 hours per week)