Head of Marketing & Creative Operations (12-month FTC) at Treatwell, London, United Kingdom

The Head of Marketing & Creative Operations leads the optimization of marketing and creative workflows to enhance efficiency, scalability, and impact across global channels and markets, while promoting innovative practices like AI integration and cross-team collaboration.

Key Responsibilities

• Lead and refine end-to-end marketing and creative operations for high-quality, rapid delivery.
• Establish structured methodologies to maximize team performance.
• Direct multi-channel, international campaign planning and execution, aligning annual and quarterly efforts.
• Manage the central creative studio for on-brand, punctual production, incorporating scalable tools and AI to boost local team capabilities.
• Contribute to revenue expansion by executing key commercial projects, such as B2B Gift Cards.
• Serve as a strategic ally to Product, Finance, and HR teams, facilitating market entries and partnerships.
• Handle operational marketing budgets, vendor expenses, forecasting, and resource optimization with agencies and freelancers.
• Create processes, guidelines, and frameworks to enable business growth and cohesive operations in new markets.
• Cultivate a collaborative, innovative team culture focused on transparency, improvement, and idea sharing.

Qualifications

• Proven leadership in marketing and creative operations within dynamic, international settings.
• Acute judgment on creative and operational excellence.
• Strong ability to collaborate and influence across diverse teams.
• Process-oriented approach with adaptability.
• Familiarity or interest in leveraging AI for marketing and creative efficiencies.
• Robust financial skills, including budget management.
• Outcome-focused commercial perspective.
• Proficiency in English; additional European languages advantageous.

Benefits And Growth

• 28 days of holiday plus bank holidays.
• Monthly £40 Treatwell vouchers for personal use.
• Access to online perks and wellbeing platforms.
• Competitive pension scheme with enhanced parental pay and leave.
• Mental health support via partnership with Open-Up.