Customer Service Representative (CSR) at Refloor, Troy, United States - Ref EC4EB2

We seek an energetic, competitive professional to manage high-volume inbound and outbound calls, qualify prospects, and convert conversations into confirmed appointments within a structured, metrics-driven environment.

Key Responsibilities

• Handle a high volume of inbound and outbound calls
• Identify customer needs and qualify prospects
• Set appointments with decision-makers
• Track activity and follow a defined process

Qualifications

• Coachable and competitive mindset
• Ability to handle rejection without discouragement
• Comfort working toward clear, measurable targets

Education

High School or equivalent

Benefits And Growth

• Average earnings of $24–$26 per hour
• Top performers routinely exceed $30 per hour
• Weekly spiffs and contests to boost earnings