Customer Service Representative (CSR) at Refloor, Troy, United States

Dynamic customer service position involving high-volume call handling to identify needs and secure appointments with decision-makers, supported by structured processes and daily performance feedback.

Key Responsibilities

• Manage inbound and outbound calls
• Assess customer requirements
• Schedule qualified meetings with key stakeholders
• Monitor activities and adhere to established procedures

Qualifications

• Receptive to coaching and driven by competition
• Resilient in the face of rejection
• Prefer defined goals and quantifiable outcomes

Education

High School or equivalent

Benefits And Growth

• Competitive hourly pay averaging $24-$26, with top earners exceeding $30 per hour
• Weekly incentives and contests to boost earnings
• Comprehensive coaching and performance tracking for professional development