Spearhead marketing evolution for a prominent $30B credit union during a phase of expansion and integration, influencing brand perception, member interactions, and organizational growth as a key executive.
Key Responsibilities
- Develop and execute enterprise-wide marketing vision and long-term growth plans, merging brand, digital tools, data, and member experiences to foster enduring value.
- Advance brand strategy and reputation management, ensuring unified messaging across channels to enhance equity, community ties, and competitive edge.
- Oversee omnichannel strategies for acquisition, engagement, and conversion, collaborating to refine digital platforms and amplify performance.
- Design lifecycle marketing approaches using data, automation, and AI for tailored member journeys, boosting retention and value through segmentation.
- Enhance AI, analytics, and marketing tech infrastructure to support real-time decisions, better attribution, and efficiency.
- Establish performance metrics and budgeting for marketing, linking results to business objectives with emphasis on ROI and accountability.
- Cultivate a top-tier marketing team, focusing on talent development in digital, analytics, and strategic areas.
Qualifications
- Over 12 years in advancing marketing leadership roles, with large-scale strategy and implementation; financial services or regulated sector experience ideal.
- Proven proficiency in brand strategy, content creation, and comprehensive member experiences, evidenced by improved market standing and growth metrics.
- Strong analytical background in using data, insights, and measurement systems to guide strategies, enhance results, and maximize returns.
- Track record managing intricate multichannel campaigns, harmonizing brand development with immediate performance goals.
- Expertise handling substantial marketing budgets, vendor relationships, and agency networks to achieve key performance indicators.
- Commanding executive demeanor to persuade, collaborate, and foster confidence among C-suite, cross-functional teams, and board members.
- Superior communication abilities to simplify intricate concepts into persuasive stories for leaders and stakeholders.
- Skill in managing uncertainty and guiding through intricate scenarios.
- Bachelor’s degree mandatory; MBA or higher preferred.
Education
Bachelor’s Degree
Benefits And Growth
- 2% discount on mortgages, auto, and personal loans
- Medical, Dental, and Vision Coverage
- 401(k) with Annual Employer Match
- Annual Bonus and Incentive Opportunities
- Education Assistance
- Paid Professional Development Time
- Extensive e-Learning Resources
- Paid Volunteer Time
- Charitable Donation Matching
- Access to Financial Planning Support