The Director of Marketing oversees the formulation and implementation of comprehensive marketing plans to enhance brand visibility, attract more customers, and increase revenue, with a focus on catering operations. This position directs overall marketing efforts, including local promotions, digital advertising, and catering initiatives, while collaborating with operational teams to achieve tangible business outcomes.
Key Responsibilities
- Develop and implement cohesive marketing plans to boost customer traffic, sales, and brand recognition.
- Maintain consistent brand identity and messaging across various platforms.
- Organize regional and store-specific marketing activities.
- Evaluate market dynamics, consumer data, and competitors to refine approaches.
- Design and direct catering marketing efforts to expand revenue and market presence.
- Collaborate with operations to establish efficient catering systems and sales methods.
- Launch focused campaigns for events and group catering.
- Pursue new partnerships and community engagement for business development.
- Monitor key metrics for catering, such as sales increases and customer loyalty, to improve results.
- Supervise digital channels like social media, email, search marketing, and e-commerce platforms.
- Handle paid advertising and maximize returns on investment.
- Utilize customer relationship tools and loyalty schemes to foster engagement.
- Create resources for on-site marketing implementation at restaurants.
- Assist with store launches, promotional events, and local outreach.
- Align national strategies with grassroots activities.
- Guide and coach the marketing staff and external collaborators.
- Work with operations and leadership to synchronize marketing with business goals.
- Report on performance metrics and strategic advice to executives.
- Define and measure success indicators for marketing and catering.
- Apply data analysis for informed choices and enhancements.
- Oversee budget management for cost-effective resource use.
Qualifications
- Bachelor’s degree in Marketing, Business, or a related discipline is preferred.
- At least 2 years of experience in marketing, ideally within quick-service restaurants, hospitality, retail, or similar sectors.
- Demonstrated success in promoting catering or business-to-business sales.
- Deep knowledge of digital marketing, brand stewardship, and customer growth tactics.
- Prior involvement in managing marketing for multiple locations or franchises is advantageous.
- Strategic planning combined with effective implementation abilities.
- Analytical approach and data-informed judgment.
- Skills in leading and nurturing teams.
- Strong verbal and presentation capabilities.
- Proficiency in project coordination and organization.
- Innovative problem-solving and creative thinking.
- Familiarity with customer relationship management, loyalty systems, and automation software.
- Expertise in digital ad platforms such as Google and Meta.
- Knowledge of e-commerce and delivery integration tools.
- Advanced proficiency in Microsoft Office tools like Excel and PowerPoint.
Education
High School or equivalent
Benefits And Growth
- Annual salary range of $40,000 to $50,000
- Employee discounts
- Paid time off
- Paid training programs
- Prospects for professional development and promotion