Enterprise Account Director at Somerce, London, United Kingdom

Enterprise Account Director responsible for owning and expanding Somerce’s most valuable client relationships in TikTok Shop, acting as the senior strategic partner for global brands and delivering measurable GMV growth across multi-market accounts.

Key Responsibilities

• Lead strategic client relationships at C-suite and VP level across marketing, e-commerce and commercial functions
• Develop and own multi-quarter TikTok Shop growth plans integrating paid, affiliate, live commerce and content
• Identify and execute expansion opportunities within existing accounts across new markets, products and channels
• Manage GMV targets and drive performance accountability through daily oversight, QBRs and executive reviews
• Map and manage complex multi-stakeholder environments including procurement, legal and regional teams
• Handle renewals, contract expansions and difficult commercial conversations with transparency
• Collaborate with internal channel leads and mentor Account Directors on enterprise client management

Qualifications

• Significant experience managing enterprise or global brand relationships at a senior agency or platform level
• Proven track record of retaining and growing accounts with large, complex organisations
• Confidence operating at C-suite and VP level with strong presentation skills
• Deep commercial acumen and understanding of e-commerce performance, GMV mechanics and digital trading
• Experience navigating multi-market, multi-stakeholder client environments
• Desirable: TikTok Shop, social commerce or marketplace experience at enterprise level; background with global FMCG, beauty or lifestyle brands

Benefits And Growth

• Highly competitive salary reflecting seniority and commercial impact
• Performance-related bonus aligned to portfolio GMV and retention
• 28 days holiday plus bank holidays, hybrid working in London and Manchester, flexible hours
• Company pension scheme and monthly wellness allowance
• Regular performance reviews, direct exposure to global consumer brands, and opportunity to shape enterprise client success at a fast-growing agency
• Team socials, staff discounts, and fast-paced high-ownership culture with minimal bureaucracy