Senior leadership position heading the Creative Strategy department for a top UK performance agency group, focused on people leadership, operational excellence, and commercial oversight of a 20+ person team.
Key Responsibilities
- Lead and develop four Creative Leads with responsibility for performance management, succession planning, and coaching senior talent into autonomous leaders
- Own department P&L with EBITDA as primary KPI alongside utilisation tracking, capacity planning, and FTE strategy
- Design and scale operational processes including workflows, reporting cadences, and production handoffs while maintaining quality control
- Build and sustain a department culture of ownership, curiosity, and continuous improvement
- Drive commercial growth through strategic input at senior management level and cross-functional collaboration with Account Management, Production, and Growth teams
- Support organisational development to enable exponential revenue growth over the next 12-24 months
Qualifications
- Proven experience leading teams of 20+ people, ideally within an agency or marketing services environment
- Track record of building leadership benches and coaching senior individual contributors into confident leaders
- Strong commercial acumen with direct P&L ownership, budget management, and utilisation modelling experience
- Process-oriented mindset with ability to design and protect complex operating systems at scale
- Demonstrated success leading teams through organisational change such as restructuring, scaling, or M&A
- Excellent communication skills with experience delivering feedback, running meetings, and presenting to senior stakeholders
- AI-literate with understanding of how AI tools impact creative and marketing workflows
Benefits And Growth
- Competitive base salary plus up to 10% quarterly bonus tied to commercial KPIs
- 28 days paid holiday with additional day awarded annually after two years of service
- Private health and life insurance
- Company pension scheme
- One-month annual work-abroad allowance
- Hybrid working model with two days per week in Central London Camden office