Hospice Clinical Sales Liaison at Best Hospice Providers Inc., Santa Clara, United States

Mid-senior clinical sales liaison responsible for guiding patients from hospital to home-based hospice care by building referral networks, educating partners, and ensuring smooth care transitions while supporting organizational growth.

Key Responsibilities

• Build and maintain referral relationships with hospitals, skilled nursing facilities, assisted living communities, physicians, case managers, discharge planners, and other community partners.
• Educate healthcare professionals, patients, and families about hospice services, eligibility, benefits, and the admission process.
• Identify appropriate hospice candidates and coordinate with the admissions team to facilitate smooth transitions of care.
• Provide clinical guidance on hospice appropriateness, disease progression, symptom management, and goals-of-care discussions.
• Conduct sales calls, presentations, educational in-services, networking events, and community outreach.
• Collaborate with clinical and operational teams to support patient growth and quality care.
• Monitor referral activity, market trends, and growth opportunities using CRM tools.
• Ensure compliance with HIPAA, Medicare regulations, and ethical referral practices.
• Achieve referral, relationship development, and territory growth goals while meeting monthly sales quotas.

Qualifications

• Clinical background preferred (RN, LVN/LPN, Social Worker, or other healthcare experience).
• Experience in hospice, home health, post-acute care, senior care, or healthcare sales is preferred.
• Bachelor’s Degree in Business, Marketing, Healthcare, or related field.
• Strong knowledge of hospice services and referral processes.
• Excellent communication, presentation, and relationship-building skills.
• Compassionate, organized, self-motivated, and comfortable discussing end-of-life care.
• Valid driver’s license, reliable transportation, and local travel required.
• Proficiency with CRM systems and Microsoft Office.
• Established relationships with local hospitals, SNFs, ALFs, physicians, and case managers preferred.
• Proven success growing referrals, admissions, or territory preferred.
• Knowledge of Medicare hospice benefits and hospice levels of care preferred.
• Experience delivering clinical presentations and educational programs preferred.

Education

Bachelor’s Degree

Benefits And Growth

• Competitive salary with performance-based bonus.
• Health, dental, and vision insurance.
• Generous paid time off.
• 401(k) with a match.
• Mileage reimbursement.
• Phone/laptop or technology reimbursement.
• Ongoing training and professional development.
• Supportive leadership and career growth opportunities.