Own and execute email-led customer journeys for multiple restaurant and food brand accounts, focusing on strategy, copywriting, segmentation, and performance optimization across email, SMS, and push channels.
Key Responsibilities
- Build and manage one-off campaigns and automated lifecycle flows including promos, newsletters, welcome series, post-purchase, winback, abandoned cart, and loyalty programs.
- Develop segmentation strategies based on behavior, lifecycle stage, purchase patterns, and engagement.
- Provide creative direction to designers to ensure emails meet hierarchy, accessibility, and conversion best practices.
- Own deliverability, list hygiene, sender reputation, and ongoing testing to improve open, click, and conversion rates.
- Implement tracking, UTM conventions, reporting, and post-send analysis.
- Support SMS and push notification strategy to create seamless cross-channel journeys.
- Run A/B tests on subject lines, offers, creative, segmentation, send time, and cadence.
Qualifications
- 3 years of email marketing experience with expertise in high-performing copywriting.
- Flawless written English and ability to write in multiple brand voices.
- Strong knowledge of deliverability, list management, segmentation, compliance, and performance optimization.
- Experience building both one-off campaigns and automated flows and setting up ESP infrastructure including integrations and IP warming.
- Hands-on experience with Klaviyo, Mailchimp, Constant Contact, and similar platforms.
- Ability to troubleshoot technical configurations independently and coordinate with creative teams.
Education
Bachelor’s Degree
Benefits And Growth
- Full-time remote position, Monday–Friday business hours EST.
- Salary: $3,000 USD per month.
- Unlimited PTO.
- Independent contractor contract.