The Email & eCRM Specialist role involves crafting personalized email campaigns and automating customer journeys via HubSpot to foster meaningful engagements, while upholding compliance and data-driven optimization in a collaborative onsite environment.
Key Responsibilities
- Develop, design, create, and deliver compelling emails that engage recipients.
- Manage HubSpot automations for onboarding, nurturing, retention, and reactivation efforts.
- Apply data segmentation techniques with a storytelling approach to personalize communications.
- Conduct ongoing testing, analysis, and iteration to refine email strategies.
- Ensure rigorous list maintenance and adherence to international regulations like GDPR and CCPA in all workflows.
- Monitor performance metrics while prioritizing user-centered insights.
Qualifications
- Bachelor’s degree in Marketing, Communications, or equivalent professional background.
- 3-5 years in email or digital marketing positions.
- Expertise in email platforms, with preference for HubSpot.
- Familiarity with HubSpot Design Manager; bonus for HubL or HTML/CSS knowledge in email customization.
- Robust analytical abilities and data-informed decision-making experience.
- Understanding of global email laws including CAN-SPAM and GDPR, plus list management standards.
- Superior verbal and presentation capabilities.
- Eligibility to work in the U.S. without sponsorship.
- Profound email strategy knowledge for planning, execution, and enhancement.
- Deep HubSpot operational experience.
- View of data as essential for segmentation, customization, and campaign improvement.
- Capacity to handle diverse campaigns while preserving narrative coherence.
- Skill in converting technical product details into relatable, value-focused messaging for technical audiences.
- Quick issue identification and resolution.
- Human-centric writing and marketing mindset.
- Ease with ideation, copy drafting, and workflow adjustments.
- Commitment to testing, evaluation, and continuous refinement.
Benefits And Growth
- Salary range of $85,000 to $100,000, adjusted by experience and role demands.
- Comprehensive benefits package.
- 401k plan featuring 3% employer match.
- Annual profit-sharing bonus.
- Paid maternity and paternity leave, plus short- and long-term disability coverage.
- Access to employee stock purchase plan.
- Individualized professional development plan to support growth.