Campaign Manager at Inspired Thinking Group (ITG), London, United Kingdom

Campaign Manager at ITG focuses on executing high-impact email marketing campaigns across various platforms in a dynamic, client-oriented setting, collaborating with cross-functional teams to maintain exceptional quality and meet deadlines.

Key Responsibilities

• Proactively liaise with the Account team for the client, and solve client issues as needed
• End-to-end management of campaigns and projects, from initial concept to deployment
• Day-to-day customer relationship management – internal and clients directly
• Improve performance and efficiencies through reporting and optimisation
• Construct detailed reports to analyse performance and sales data to help identify areas of growth on the client account
• Liaise between the design team, data team, developers and client team, completing briefs for each department
• Ensuring all deadlines are met for each stage of a project and campaign
• Understand creative and technical components of online marketing
• Understanding of CRM platform technology
• Support monthly reporting activities in conjunction with the Account Director

Qualifications

• Customer centric approach with exceptional service delivery
• Experience with CRM processing and systems
• Ability to manage own time and deliver quality, accuracy, and speed
• Demonstrate ability to manage client expectations and pro-actively resolve issues
• Experience within a marketing agency is ideal
• Ability to understand and appreciate creative and technical components of online marketing
• Proficient in Microsoft Office tools, including Word, PowerPoint, and Excel
• Flexible and able to work in a fast-paced, hard-working environment
• Email marketing and digital experience preferable
• Analytical mind with understanding of data

Education

Unspecified

Benefits And Growth

• Competitive salary
• 25 days’ holiday + bank holidays
• Annual Wellbeing Day
• Pension Scheme
• Corporate Medical Cash Plan
• Smart Working Options – up to 40% of working week from home
• Access to savings through online community platform
• Employee Assistance Programme
• Cycle to Work Scheme
• Monthly Employee Awards with £250 bonus
• Raising money for charity including a paid Volunteer Day
• Referral scheme with £1,000 bonus
• Wellbeing Programme with workshops and champions
• Enhanced Family Friendly Leave