Own and scale DTC marketing performance across Australian and US Shopify stores for a fast-growing premium campervan accessories brand, acting as player-coach to lead a remote team of four while staying hands-on with strategy, creative, and performance optimization.
Key Responsibilities
- Own the marketing P&L for AU and US Shopify with accountability for MER, CAC, ROAS, AOV, LTV, and revenue targets
- Diagnose funnel performance issues and drive data-led decisions on budget allocation and channel mix
- Lead and develop a remote team of four specialists through weekly 1:1s, clear KPIs, performance reviews, and regular stand-ups and trading reviews
- Brief and coach the media buyer on budget guardrails, testing priorities, and campaign strategy
- Brief the content creator on UGC angles, hooks, deliverables, and creative direction
- Personally write and review creative briefs, test plans, and trading reports
- Pull and interpret data from Shopify, GA4, Klaviyo, Meta Ads Manager, and Google Ads
- Lead CRO improvements on product pages, checkout, and mobile experience
- Own end-to-end product launch playbooks including briefing, timing, sequencing, and reviews
- Optimize email and SMS lifecycle flows in Klaviyo to improve retention, AOV, and LTV
- Deliver monthly performance reports to founders covering trends, learnings, and budget vs plan
Qualifications
- 4+ years as Marketing Manager (or equivalent) in DTC e-commerce selling physical products
- Hands-on Shopify or Shopify Plus experience (required)
- Direct experience marketing to the US market
- Proven in-house team management of full-time employees
- Experience managing small teams (3-6 people) while remaining hands-on
- Fluent in Shopify, GA4, Klaviyo, Meta Ads Manager, and Google Ads at read/interpret/coach level
- Strong grasp of MER, blended ROAS, CAC, LTV, AOV, and contribution profit
- Experience with email/SMS lifecycle marketing, CRO, and creative testing
- Comfortable working directly with founders and cross-functional teams (marketing, supply, operations)
- Excellent written and spoken English
- Available 9AM-5PM Brisbane time
Benefits And Growth
- Remote working arrangement
- Bi-annual bonus after 6-month probation
- Paid leave and annual paid vacation leave
- Performance bonus
- Direct ownership of marketing strategy across two growing markets
- Work with a passionate team building a category leader in the vanlife space