Digital Strategist at Visualsoft, Stockton-on-Tees, United Kingdom

Join the Client Success team as a Digital Strategist, managing key accounts by providing strategic guidance, driving marketing initiatives, and fostering enduring client partnerships for sustained success and innovation in eCommerce.

Key Responsibilities

• Develop and implement high-impact marketing strategies aligned with client goals and market trends
• Collaborate with teams to analyze performance data, identify issues, and execute strategic adjustments
• Oversee campaign planning, execution, and reporting to achieve optimal results
• Maintain exceptional communication and presentation standards in all client interactions
• Cultivate and manage client relationships to support long-term growth and upsell opportunities
• Monitor account performance, resolve challenges proactively, and ensure alignment with client objectives
• Handle administrative tasks including invoicing, contracts, and follow-up communications
• Engage stakeholders at all levels and pursue ongoing personal development

Qualifications

• Proven experience delivering effective marketing strategies for major accounts
• Outstanding presentation abilities with strong attention to detail
• Proficient in analyzing client data to inform proactive decisions
• Track record of successful upsell initiatives and managing complex client discussions
• Deep knowledge of client management practices across communication and operations
• Excellent written and verbal communication skills
• Effective workload prioritization and cross-departmental collaboration
• Commercially driven mindset with innovative problem-solving capabilities

Benefits And Growth

• Competitive salary with clear career progression paths
• Unlimited paid holidays
• Hybrid work arrangement
• Medicash Cash Plan including medical, dental, optical support, and discounts up to £995 annually
• Employee Assistance Programme for mental health and wellbeing
• Dog-friendly offices in Stockton on Tees and Manchester with MacBook provided
• Monthly VS Perks vouchers for various retailers and services
• Free daily breakfast, fruit, drinks, weekly brunch, and Friday drinks
• Pension scheme, cycle to work, and EV car schemes
• Brand discounts, regular social events, and training opportunities