We seek a commercially focused digital professional to support APAC ecommerce growth in South Korea and Hong Kong by overseeing daily website operations and trading activities across regional sites.
Key Responsibilities
- Manage daily website operations including product launches, pricing updates, content changes, promotions, translations, and onsite merchandising.
- Support marketplace channel management and monitor sales performance to identify growth opportunities.
- Track website and marketplace KPIs such as revenue, conversion rate, traffic, and customer engagement.
- Collaborate with Brand, Development, and Channel teams to deliver trading campaigns aligned to business goals.
- Produce performance reports using Shopify, Google Analytics, and other ecommerce tools, sharing insights with stakeholders.
- Analyse website, marketplace, and customer data to uncover actionable insights and growth opportunities.
- Conduct competitor and market research to inform trading strategy for local markets.
- Support CRM campaigns, SEO activities, and onsite optimisation to improve customer acquisition and retention.
- Identify and manage local partnership opportunities to boost brand awareness and sales.
Qualifications
- Fluent Korean and English with strong written and verbal communication skills; Traditional Chinese advantageous.
- Self-motivated, reliable, and able to deliver consistent high-quality work in a fast-paced environment.
- Strong stakeholder management and cross-team collaboration abilities.
- Knowledge of Asian consumer behaviour, ecommerce trends, key trading periods, and South Korea/Hong Kong market dynamics.
- Understanding of ecommerce, digital marketing channels, and online customer journeys.
- Experience managing ecommerce websites, preferably on Shopify or similar platforms.
- Highly organised, detail-oriented, and capable of handling multiple priorities.
- Enthusiasm for beauty, technology, and ecommerce.
Education
Unspecified
Benefits And Growth
- 25 days holiday (increasing with service) plus holiday buy scheme.
- Auto-enrolment pension scheme.
- Work-from-home every Wednesday.
- Onsite café, gym, and free parking.
- Staff discounts across CurrentBody Skin, ZIIP Beauty, and Tria Laser.
- Subsidised travel, Cycle to Work, and EV/tech schemes.
- Supported studies, Employee Assistance Programme, and enhanced family leave.
- Social events, office brunches, and career development opportunities.