Ecommerce Manager at White Fox Boutique, Rosebery, Australia

Oversee daily trading performance and operations across all White Fox Shopify sites, leading a team of merchandisers while expanding into new markets and device types.

Key Responsibilities

• Own daily trading performance across global Shopify sites, monitoring traffic, conversion, AOV, bounce rates and trends
• Lead and develop the eCommerce team while establishing processes and standards
• Identify and remove operational inefficiencies, building scalable and documented workflows
• Drive site merchandising, category management, onsite search and content execution within brand guidelines
• Serve as Shopify expert, selecting and integrating third-party apps as needed
• Align trading plans with Buying, Merchandising and Marketing teams
• Monitor site health, troubleshoot issues quickly and maintain accurate stock display
• Build and execute CRO and UX testing roadmap, run A/B tests and present results
• Conduct regular competitor reviews to maintain market position
• Contribute to CRM roadmap to enhance customer lifetime value

Qualifications

• Hands-on Shopify expertise with proven sales growth results
• Process-first mindset focused on continuous improvement
• Experience managing and mentoring an eCommerce team
• Strong analytical skills with ability to convert data into decisions
• Solid understanding of onsite merchandising, search, CRO and UX principles
• Experience with merchandising tools and customer data platforms
• Highly organised, self-directed, able to work at pace in fast-growing environment

Benefits And Growth

• Stunning brand new office in Rosebery with onsite parking
• Onsite gym and regular onsite Pilates
• Ongoing training and development opportunities
• Fun and collaborative team culture