Director, Digital Commerce at Spacetalk, Sydney, Australia

Lead the performance and optimization of digital sales channels for Spacetalk’s family safety ecosystem, managing end-to-end commerce across Shopify and marketplaces like Amazon to drive revenue growth, margins, and full ecosystem value including subscriptions.

Key Responsibilities

• Own digital revenue, margin, and contribution targets for Shopify and marketplaces
• Forecast monthly and quarterly digital performance and identify growth opportunities
• Manage pricing, bundling, and promotional strategies
• Optimize ecosystem KPIs to capture full value from devices, subscriptions, and services
• Improve attach rates for mobile plans and subscriptions on Shopify
• Partner with Product and Mobile teams for post-purchase activation
• Enhance site performance, UX, conversion, and average order value on Shopify
• Drive ROI from paid traffic and oversee digital merchandising
• Manage Amazon P&L, listing optimization, promotions, and inventory
• Establish weekly trading reviews and monitor KPIs like revenue, conversion, CAC, AOV, and margins
• Implement experimentation programs and develop reporting dashboards
• Manage agencies for performance marketing and CRO with clear KPIs
• Collaborate cross-functionally with Product, Supply Chain, Finance, and Customer Support

Qualifications

• Strong experience with Shopify or DTC platforms
• Experience managing Amazon or marketplace channels
• Proven ownership of digital revenue or P&L
• Strong analytical skills and data proficiency
• Experience in CRO programs and experimentation
• Agency and partner management expertise
• Commercial judgment and decision-making
• Nice to have: Subscription or recurring revenue experience
• Nice to have: Scaling DTC brands internationally
• Nice to have: Hardware-enabled ecosystems
• Commercial accountability and outcome ownership
• Analytical thinking and problem-solving
• Optimizing complex digital funnels
• Cross-functional collaboration
• Fast-paced scaling environment comfort
• Communication and stakeholder management

Education

Bachelor’s Degree

Benefits And Growth

• Work on impactful family safety technology
• Contribute to company turnaround and global expansion
• Direct exposure to senior leadership and strategy influence
• Career growth in expanding ecosystem
• Free Spacetalk wearable and mobile plan
• Flexible hybrid work
• Salary packaging via Flare
• Birthday leave