Senior Strategist, Lifecycle Marketing delivers retention-focused marketing strategies for DTC ecommerce brands, emphasizing email, SMS, segmentation, experimentation, and loyalty initiatives to drive measurable growth and engagement on Shopify platforms.
Key Responsibilities
- Develop lifecycle marketing strategies and strategic roadmaps aligned to client goals and performance history
- Identify automated flows, campaign strategies, segmentation frameworks, and experimentation plans across email and SMS
- Evaluate retention program performance and recommend improvements that drive revenue growth
- Serve as strategic advisor, leading client discussions, presentations, and guidance on best practices
- Analyze performance data, develop reporting, and translate insights into actionable recommendations
- Monitor service scope, identify resource risks, and prioritize initiatives based on business impact
- Collaborate with internal teams to align strategy with execution and ensure program quality
- Review initiatives for strategic alignment, brand consistency, and optimization opportunities
Qualifications
- 5–7 years managing retention marketing programs for DTC ecommerce brands
- Experience developing lifecycle strategies across email, SMS, CRM, and loyalty programs
- Extensive experience with Klaviyo required
- Strong experience optimizing retention programs and working with Shopify-based brands
- Proficient in lifecycle marketing analytics and translating data into actionable strategies
- Excellent client communication and presentation skills
- Ability to work independently and collaborate with distributed teams
- Agency experience a plus
- Bachelor’s degree or equivalent professional experience
Benefits And Growth
- 1-year contractor engagement with potential for continuation based on business needs
- Up to 40 hours per week
- Compensation based on experience, qualifications, and proposed hourly rate (discussed during interview)
- Contractors not eligible for company-sponsored benefits