CRM Executive (Maternity cover) at Pion, Remote in United Kingdom

Temporary maternity cover role for a CRM Executive at Pion, managing promotional calendars for US and international markets, executing email and push campaigns, and leading A/B testing to enhance engagement and performance.

Key Responsibilities

• Oversee and coordinate the promotional schedule for US and rest-of-world regions via email, push notifications, and newsletters, maintaining a balanced and reliable campaign delivery.
• Develop, implement, and manage CRM communications for US and international audiences, encompassing planning, briefing, timing, launch, and evaluation.
• Assist in executing focused campaigns, such as those for Student Beans and ad-hoc initiatives, to boost user interaction and business results.
• Direct the US CRM experimentation strategy, conducting A/B tests and disseminating key findings, lessons, and suggestions to the team.

Qualifications

• Demonstrated background in CRM positions in consumer-facing sectors like e-commerce, retail, subscriptions, or marketplaces.
• Track record of overseeing and fulfilling CRM marketing schedules.
• Practical expertise in designing and running A/B testing initiatives with a focus on data-informed enhancements.
• Proficiency with email service providers such as Iterable, Braze, Klaviyo, or Mailchimp for campaign creation, execution, and reporting.
• Skill in evaluating campaign outcomes and converting data into practical optimizations.

Benefits And Growth

• Attractive compensation package.
• 30 days of vacation plus public holidays.
• Recognized as a ‘Great Place to Work’ in three areas.
• Dedication to professional advancement through coaching sessions and career progression pathways.
• Primarily remote work setup, allowing choice of workspace and up to 180 days abroad with approval.
• Adaptable schedules from 8-10am start and 4:30-6:30pm end.
• Emphasis on employee well-being including monthly wellness budget, gym access, mental health support, and health reimbursement plan.
• Exclusive discounts from global brands like Google, Apple, GymShark, Domino’s, and Uber.
• £200 allowance for home office setup.